We have had numerous clients bring in HP Photosmart printers recently with a very common "Ink system has failed" error. HP does not have very good documentation on the user side for what causes this error, nor solutions to fix it. In fact, many of the solutions that have been proposed provide a simple possible solution and indicate if it does not resolve, that it requires service.
It appears that the printers begin to have this issue after about 12-14 months, conveniently after the 1 year warranty coverage timeframe, or when it has reached a certain page count. We have been able to succesfully clear this error on numerous printers that have been brought in. There is not one simple solution that works, the solution has required different fixes for different models, however, we are repairing the units for a flat 1/2 hour fee of $35.00
Please feel free to contact us @ 248.616.9600 with any questions or concerns.
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